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News > 349th Mission Support Squadron Customer Service announces ID cards to be issued by appointment
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TRAVIS AIR FORCE BASE, Calif. -- Pictures from the top left, clockwise: Master Sgt. Danny Tam, Senior Amn. Ray Labes, Staff Sgt. Candie Simmons, Ms. Clara Curtis and Ms. Georgiana McClinton. (U.S. Air Force photo/Senior Master Sgt. Ellen L. Hatfield)
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349th Mission Support Squadron Customer Service announces ID cards to be issued by appointment

Posted 3/4/2010   Updated 3/5/2010 Email story   Print story


by Senior Master Sgt. Ellen Hatfield
349th Public Affairs

3/4/2010 - TRAVIS AIR FORCE BASE, Calif. -- The smiling team in the 349th Mission Support Squadron Customer Service Section are a welcome sight for Airmen and their families needing identification cards or help with their various personnel records.

Beginning March 15, ID cards will be issued by appointment only. All other services remain on a walk-in basis. Appointments for ID cards include all 349th Air Mobility Wing personnel, military and civilian, dependents of military, and gray area retirees as well. Monday through Friday call 707-424-2345, between 8 a.m. and 3:30 p.m. to make an appointment.

On unit training assembly weekends, customer service remains on a walk-in basis for military. If a military dependent needs an ID card, an appointment would need to be scheduled for Saturday or Sunday during regularly scheduled Unit Training Assembly weekends. Appointments must be set up in advance.

Any other personnel need to contact the 60th Force Support Squadron Customer Service Section, 707-424-8483/8481, for assistance.

3/20/2014 7:00:49 PM ET
Somehow I missplaced or lost my wallet and in it was my Military Retired card. I retired from The USAFR at Travis AFB in 2007. I have a copy of my retired orders authorizing me the retired card. I would like a replacement. Do I need to go to Pass and ID with the 349th or the 60th I dont know what to do. Please contact the customer service office at our MPF, 707-424-2346.
Donald Segraves, Pleasant Hill Ca
10/17/2012 5:36:59 PM ET
I need an ID card for my son.I can not get an answer on the phone numbers.707-424-2345My number is 707-695-5912. We appreciate your understanding as the customer service office is in the process of moving to a new location and will be back up and running by Oct 31. Appointments for all ID cards must be scheduled on-line at: https://rapids-appointments.dmdc.osd.mil/appointment/default.aspx.
Matti Raivio, Dixon Ca
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